Recognition

MobileOne started with it’s first T-Mobile location in 2008, and has grown to over 126 locations as of 2017! We’ve gained some awesome recognition over the years, thanks to our hard-working and motivated team!

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Company Growth

MobileOne has experienced consistent growth since we opened our first T-Mobile store in 2008. As of 2017, we have over 126 fully operating locations, each one bustling with activity! According to INC.com, over the last 3 years, MobileOne grew 1050%! The best part? We only plan to continue growing in 2018!

Here’s a complete overview of MobileOne’s growth over every year since 2008:


2008

2009

2010

2011

2012

2013

2014

2015

2016

2017


Company Awards

MobileOne’s consistent success has been recognized for a couple of prestigious awards. Over the past three years, we have earned recognition from INC.com’s INC 5000 list. This list ranks the fastest growing private companies in America. Here’s how MobileOne has ranked:

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2013 - Ranked #516

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2014 - Ranked #613

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2015 - Ranked #444


Testimonials

I have no words to express how top of the line this manager is. As Andy, I also work with the public and am VERY picky about services in general.
This man not only went beyond what we usually expect as a great experience but made me feel welcome in his store. Based on what I observed during this experience, his commitment and dedication is definitely contagious and shaping, in a very good way, how his employees’ do their job.
Maria

I would like to thank you for the outstanding customer that I received from Nadin Tucakovic. I came in on 14 July to pick up my new warranty phone. There was a major mistake by T-Mobile Customer Service. Nadin called the Customer Service representative to try to have the problem fixed. After talking with manager after manager, he was able to provide me with a new phone that was paid for completely by T-Mobile Customer Service. He was able to fix the phone warranty problem. When I came in on 18 July to pick up my new warranty phone, he again provided outstanding customer service. He was patient and answered all of my questions. He ensured that my new phone did not have any issues. I have talked to friends about my wonderful experience with Nadin and have referred people to go and see him about switching to T-Mobile because of this whole experience. Thank you!!
I cannot thank Cara and Nadin enough for helping me on 14 July and then again on 18 July!!! They both are true examples of what excellent customer service is about. Thank you!!
I hope you have a wonderful day!Thank you (:
Wendy

“The sales people at T-Mobile are the best. Diane did her very best to assist me, she’s the assistant manager there and she was wonderful and provided excellent service. I think it’s the best out of all stores I have gone to and she went her way to make sure I was happy with my T-Mobile contract. Diane is very well gifted at customer service, I say she’s a 10 Plus.”
Kim

“I had the best experience from the guys at the 1151 Galleria Blvd Tmobile store in the Galleria Mall. They were all really helpful and treated me like I was their family. I came in the store really mad because Apple Store cancelled my appointment with them and the guys from Tmobile exceeded my expectation! Austin, Dana, and Brian helped me get the best deal, offered really great promotions, and on top of that went through all the trouble to save all my photos and videos on my phone! They really care about their customers and it definitely felt like I was not at a store that was ripping me off but instead I felt like I was with a company that gave me a great experience, saved me money, and treated me just the way I wanted to be treated especially after getting my appointment cancelled and coming in very mad.. I really like the Tmobile company overall because of the wonderful customer service they provide but this visit and my experience was definitely one of my best!! Thank you to all your hard work!!! Greatly appreciated:)”

Galina Brazhnikov, Sacramento, California

“I had the best customer service experience of my life in the Capitola T-Mobile store. Tyler Ross fixed a problem I had spent multiple hours on the phone with T-Mobile and my past phone carrier trying to resolve. I am very very grateful to him.”

Janna Hoadley-Santa Cruz, California

“Outstanding company to work for. There’s so much opportunity to learn and grow here. But the best part is how much the teams become like family. Love this company.”

Alexandra Dunbar-Rocklin, California

“Awesome company to work for! So much opportunity and you can see the growth everyday!”

Clyde Gapasen Ashley, Carmichael, California

I am writing you in regards to recognition of T-mobile representative/ associate America Guzman, for her exceptional customer service.

As of March 23, 2016, I was on the phone with America Guzman after many attempts to try and dispute my situation with various T-mobile stores as well as several tries over the phone with T-mobile customer support. I purchased a phone for less than two weeks and unfortunately experienced a manufacturing glitch with the device. From one store to the next, I was given information completely tangent to the next. I was not only being mislead, but also came of a realization that most representatives were not aware of the differences in the various of Jump! insurance available and how the grandfather jump actually existed! Upon bringing the circumstances to America, she took the situation seriously and professionally.

Although America was unable to complete the process the same day due to situations beyond her control, America took the initiative by ensuring me that things will be taken care of immediately upon my return from overseas. As of March 31, 2016, all came to a satisfactory end where America completed the transaction process. She tackled the situation aggressively yet diligently.

I appreciate America for all that she had done for me. America executed high degree of initiative and knowledge in terms of T-mobile’s policy and procedures . She explained in a way which I understood her completely. Her interpersonal skills were excellent. She showed consideration and mindfulness by making me feel she could relate to me from a customer-based perspective. America ‘s personality was outstanding which makes her desirable within any field of business. America certainly implemented the high standards of what customer service defines. Therefore, America Gonzalez deserves to be recognized.

Jeana

I just wanted to express my views on the wonderful customer service that I have received from your American Canyon store. Although I live in Napa I do work in American Canyon. After many visits to both stores over the past three weeks I will only support your American Canyon store, due to the over the top service that I have received directed by Andy.

The staff has been incredibly helpful in a stressful period for one of my ten year old twins (stressful meaning that she didn’t have a phone for ten days)..HA! I have also added a 5th line to my plan yesterday due to my belief in your customer care.

I have also dealt with a gentleman in regards to insurance and he was very helpful as well, with great follow up this morning. If you can track down my records please send his superior a note of thanks.

I hope this leads to a great weekend for all of us.

John Helfrick

One of the best experiences of my life no joke hooked me and my 70 year old mom up thanx a bunch T-mobile!
Milton, Washington Store Customer

We we are emailing to let you know that we received outstanding customer service at the T-Mobile Store located in Sunrise Mall location in Citrus Heights, CA.Our only son died recently and we needed to transfer our precious photos and messages to our 2 new T-Mobile devices.Your employee Brandon helped me with patience and courtesy to make sure I got all of my son’s memories secure in my new phone.Erica assisted my husband with the same patience and kindness. We also got additional tips from your employee Damien.What a great team at that location! After not so great customer service via the outsourced phone customer service, it was well worth the trip to the mall to get this outstanding care!Thanks!
Christina Camp and Mark Gomez

Just writing about my phenomenal experience that I had with Nadin at store 2131. Nadin busted ass and gave me the hook ups. He was super knowledgeable and worked super hard to get us what was best for us. He wasn’t pushy at all and made the transition from AT&T over to T-Mobile super smooth.I’m excited knowing that there’s someone like Nadin in the staff at a store that I will be returning to as a new customer.Thanks so much
Noe Duenas

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