Careers

Learn about the awesome opportunity to work with MobileOne and gain the necessary experience to achieve your career goals!

Perfect Opportunity

Are you interested in building your career and achieving your goals? Could you benefit from a resume filled with experience regarding professional sales, world class customer care and being a valuable member of a successful company? MobileOne is always looking to expand our team and develop future leaders. Our company strives to become better each and every day, making sure we grow as individuals and as an organization.

If you’re interested in being part of our success story, please apply now so we can discuss the opportunity!

Employees at MobileOne are expected to be experts in the wireless industry and teach their customers about the different options that are currently available.  When you provide people correct information you put them in the driver seat to make the best decision possible.  We have multiple positions available; Retail Sales Associate, Assistant Managers and Location Manager.  Each position has their individual challenges and we provide the support needed to advance your success story each and every day.  MobileOne takes great pride in promoting from within and helping to advance the career success of everyone on our team.  More information about our positions can be found below…

Why Work for MobileOne?

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The opportunity to work in a creative, fast-paced, environment.

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With plans to open dozens of new stores in 2017, there are plenty of opportunities for vertical movement.

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Health benefits for full time employees.

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Gain valuable experience in sales, customer care, and how to run a successful business.

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Guaranteed hourly rate of pay with the opportunity to earn commission.

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Excellent sales incentives to encourage nothing less than your best work.



Sales Representative

We are looking for an energetic, self-motivated sales representative that possesses a competitive spirit and desire to meet and exceed sales goals. Provide efficient, world class customer service and assist in all aspects of product offerings and services. Ensure an amazing customer experience.

In this role, you’ll utilize professional sales techniques and learn about the technology T-Mobile offers as you build the customer relationships that are the foundation of MobileOne’s success.

Responsibilities

Lead the store in selling new wireless products and services

Right-fit customers into the correct phone and rate plan package

Maintain a detailed knowledge of T-Mobile’s products and services lineup

Greet all patrons professionally to establish rapport and clientele

Maintain a clean and professional work environment

Consistently attend and conduct trainings for new T-Mobile products and wireless carrier services

Provide world class customer service

Provide creative ideas to management on how to improve the company or its processes

 

Requirements

Must be 18 years of age or older

Wireless consultant experience is NOT needed

Outgoing personality accompanied with a positive attitude

Ability to provide superior customer service

Sales experience and/or experience in engaging customers

Successful past employment history

High School diploma or GED

Bilingual is a plus


Store Manager

MobileOne, a T-Mobile Premium Retailer is looking for energetic Retail Sales Managers to join our fast expanding team. As a Retail Sales Manager, you’ll refine professional sales techniques and learn all about the technology T-Mobile offers as you build the service relationships that are the foundation of MobileOne’s success.

Responsible for all sales and operations of a MobileOne retail store. Must be familiar with all aspects of retail, including hiring, scheduling, training, marketing, loss prevention and team leadership. Primary point of contact for employees of the retail store.

Responsibilities

Coach associates in building relationships with customers and understanding their needs.

Ensure that associates deliver a strong customer experience that will allow the customer to confidently recommend T-Mobile to their friends and family.

Ensure that every need the customer has when coming into the store is met before they leave. Right fitting the solution and making sure associates set them up for success, through the customer on-boarding process.

Train store associates in using store systems to support the Customer Experience, including the Point of Sale.

Hire and develop a team of effective Sales Associates. Make staffing adjustments as needed, to meet the needs of the business.

Appraise employees to determine eligibility for promotions or other status changes. Cultivate an environment which supports MobileOne’s values.

Utilize tools and resources to grow internal talent to the next level. Build skills and successes through continued coaching and performance assessment conversations.

Maintain a neat clean organized store environment at all times. Responsible for the overall productivity results in the store.

Drive operational efficiencies to help minimize risk and protect the stores assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses.

Stay on top of rapidly evolving T-Mobile technology. Ensure that sales associates are up to speed on new products and offerings and know the sales techniques necessary to sell them.

Meet or exceed sales goals for the store.

Ensure that visual merchandising is appealing to customers while adhering to MobileOne/T-Mobile standards.

Requirements

Basic computer skills and knowledge of common business applications, such as web browsers, Outlook, Microsoft Office

Excellent communications skills, written and verbal

Ability to lead and coach to deliver financial results

Ability to utilize MobileOne and T-Mobile values to deliver results and make business decisions when operating the store

Sales and sales management experience with a customer focused, operationally excellent retailer, along with an established record of high personal performance

Consultative sales and sales management in fields involving consumer technology, applications and content, along with an established record of high personal performance

Operational and financial performance management, including site profit and loss management

High School Diploma/GED


Assistant Manager

In this role, the Assistant Manager (AM) will partner with the Store Manager to lead and develop the location’s professional sales team, focused on exceeding the expectations of our customers. The AM acts as a supporting management presence in the retail store, assisting daily operations and motivation for the Sales Representatives.

The position will provide continued development, regarding the AM’s experience in management, to ensure professional selling and customer service practices are being achieved by all location Sales Representatives.

The AM will also establish a more in depth knowledge about the technology T-Mobile offers and gain valuable experience running a successful business. Training and development, achieved in the AM position, provides the necessary prerequisites for the opportunity of future promotions within MobileOne.

Responsibilities

Assisting in the overall store operations and is accountable for personal/store sales, as well as the development of a high performing, motivated team.

Ensure customers are 100% satisfied and that their experience unforgettable.

Make sure that customer wait times are as low as possible. Effectively managing customer traffic visiting the store.

Stay current on all products, services, and promotions, and assist the location manager to make sure the Sales Representatives are well informed of all relevant information.

Help ensure the location is fully staffed at all times. Assisting the Store Manager with the MobileOne Recruiting Program.

Make sure the store always looks its’ best.

Requirements

Prior experience and success in both customer service and sales.

Experience managing people, with the unique ability to lead and coach people to deliver desired results.

Computer proficient, with the ability to use basic programs like MS Office.

A high school degree or GED is required.

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